Patricia has over 30 years of Payroll Operations experience with multi-national companies. She is a results-driven payroll operations manager with strong emphasis on Operational Delivery, Customer Satisfaction and Process Improvement. She is highly respected by customers, business leaders, peers and direct reports alike. Her strong operational background and experience has allowed her to succeed in roles in Payroll Governance and Vendor Management. She has focused on payroll process standardization across multiple countries and has strong vendor management experience and payroll governance.
In addition to her current role, Patricia has deep and broad knowledge of complex payroll processes and systems and has build strong client relationships and credibility through issue resolution. She has influenced key stakeholders with facts, consequences and solutions and she is considered a a pragmatic and valued team member. Patricia has coached and led European multi-site operational teams and led the EMEA HR Transformation from a payroll perspective and has been instrumental in transforming the company’s strategic vision into an operational reality. Prior to her current role, Patricia was responsible for payroll governance and supplier management as well as holding the position of EMEA Payroll Operations Director. Before joining Bombardier Transportation, she held various positions at Convergys, DuPont and Hewlett Packard/Agilent Technologies.